Quick Support
This selection is suitable for the individual that has a single issue keeping them from getting along in their day. We can consult with you over the phone, set up a Teamviewer remote support session, or plan an in-home visit.
Example: Jalen’s Zoom session keeps freezing mid meeting. Sandra can’t seem to figure out why her Ring isn’t connected to the internet at home. Bob’s computer fan is running very loudly. Abby wants to know the best iPad to purchase for school in the fall.
Rate: $20/session
On-Demand Service
Select this option if you need us to resolve an IT issue, provide impromptu desktop support, discuss a vendor agreement, etc
Example: Sarah runs a Youtube Channel out of her apartment. Her iMac occasionally freezes, and sometimes she needs help with Final Cut Pro. She uses this option. We set up a remote session a couple times a month, and we solve the issues that are slowing her down.
Rate: $60/hour On-demand consulting (1 hour min.)